Shopping At Outdoor Supply Hardware

Just Got Even More Rewarding!

Register your account today and

receive a $5 coupon for in-store purchases.

Whenever you make a purchase at Outdoor Supply Hardware, you accrue Club OSH points as well as lots of other benefits! With our online Club OSH dashboard, you can view your purchase history, detailed receipts, track points and get updates when you’re close to your next Club OSH Coupon!

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Welcome to Club OSH!
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Whether you’re a new customer or an existing customer, Outdoor Supply Hardware wants to say thank you for joining Club OSH. So we’re going to send you your very first coupon worth $5, just for successfully signing up! How easy was that?!

Frequently asked questions

Who can join?

Club OSH is open to those 18 years or older with a valid email address. Multiple members of the same household can have separate accounts if they provide their individual email & phone number. Outdoor Supply Hardware/CNRG employees are not eligible.



What can I expect out of my Club OSH account?

With your new Club OSH Dashboard, you can:

  • See your current point level and how close you are to your next Club OSH coupon.
  • Everytime you earn a new coupon, it will come through your Club OSH dashboard. No more lost coupons, just print your reward or have it scanned from your phone. Never miss out again.
  • Forget worrying about getting your Club OSH points. They are automatically applied to your Club OSH account.
  • Keep an accurate account of your past purchases and have ready access to purchase information.
  • Keep an accurate record of your receipts! No longer will you need to worry about where you left your paper receipt, you will always have a digital copy as near as your cell phone or home computer.
  • Choose to have a copy of your receipt emailed to you or sent via text to your phone. (As well as having them stored in your Club OSH Dashboard.)
  • Access your account in store with your phone number or email. No more cards to carry or worry about losing.
  • Receive emails and updates about special savings (which you can opt out of if you so choose).



I was a rewards member with Club Orchard, will my points transfer?

Outdoor Supply Hardware is a separate company from Orchard Supply Hardware so unfortunately points balances will not transfer. However, after you sign up, you can fill out this form letting us know that you were a former Club Orchard Rewards Member, we’ll add an extra 300 points into your account to thank you for your loyalty! Those points will show up in your Club OSH Dashboard under the name "Former Club Orchard Rewards Member" after 5-7 business days.



How do I earn points?

Nothing could be easier or more fun…just go shopping! You’ll earn 5 points for every dollar that you spend with us. When you’ve reached 1000 points, you will automatically receive a $5 coupon to spend on in-store purchases. We will also send you an email or text (depending upon the preferences you set) to inform you that you’ve earned a new reward. This way you’ll never miss them. For customers who earn more than 1000 points in a single transaction, we have made it easier than ever to earn your rewards. The award levels for points earned in a single transaction are as follows:

  • 1,000 points = $5 coupon
  • 2,000 points = $10 coupon
  • 3,000 points = $15 coupon
  • 4,000 points = $20 coupon
  • 5,000 points = $25 coupon
  • 6,000 points = $30 coupon
  • 7,000 points = $35 coupon
  • 8,000 points = $40 coupon
  • 9,000 points = $45 coupon
  • 10,000 points = $50 coupon
Please note: any points earned above 10,000 in a single transaction do not receive additional coupons. Any points that do not reach the above thresholds will be saved and count toward your next $5 reward.



What purchases are eligible for points?

You will earn Club OSH points with every retail purchase made. Points are not earned on services such as workshop services, delivery or rental. Points are based on total value of purchase minus tax.



What happens to my points if I return an item?

Of course, we always hope that you’ll be satisfied with any purchase you might make at Outdoor Supply Hardware. And as always, there are no returns on weather related and clearance items; but should you need to return an item occasionally, as a courtesy, we will not remove your points.



What if points are missing?

Points earned at any Outdoor Supply Hardware will appear in your account almost instantly. If you believe there’s an error, please contact our customer service team & provide the transaction date, transaction ID number & receipt total. The transaction ID number can be found at the top of your receipt. If an error is found, we’ll manually adjust your points. The adjustment takes up to 48 hours to apply.



When do Club OSH points & coupons expire?

Points never expire, but coupons do based on type: - $5 Sign Up coupon expires 60 days from sign up - Rewards coupons expire 30 days after issue - Birthday coupon expires at the end of your birthday month - Expiration dates are listed on each coupon in the Club OSH Dashboard



How will you use the information I provide?

The personal information collected from you in connection with the Program is subject to our PRIVACY POLICY.



Where can I find the Privacy Policy?

You can find them it on our website: https://www.outdoorsupplyhardware.com/privacy



I am an employee of Outdoor Supply Hardware. Am I eligible to sign up for Club OSH?

Unfortunately, Club OSH is for retail customers only. Points cannot be earned with employee, corporate or contractor accounts.



I still have questions, who can help?

Please fill out the online Contact Us form & we’ll be in touch.



How do I sign up?

You can sign up in store or online—it’s free! Simply provide your name, phone number & email address. After signing up, check your email or texts for a link to activate your new account. Shortly thereafter, you can log into your online account Dashboard. Please note: Landline telephone numbers can be used, but will not receive text messages.



How do I access & redeem Club OSH points?

The online Club OSH Dashboard tracks your points & coupons, which you can view by logging in. Coupons can be redeemed two ways: Either print them & bring them with you, or log into your Club OSH account on your mobile device & show the cashier.



How do I get a birthday month coupon?

If you haven’t updated your profile with your information, it’s not too late to get your yearly coupon! Open your Club OSH profile, go to Rewards Information & add your birthday month. On the first day of your birthday month, you’ll get a one-time coupon for 10% OFF a single purchase during that month.



© 2021 by Outdoor Supply Hardware

1-707-690-0366 

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